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If you are not happy with your purchase or wish to exchange it for another size, we will happily exchange your items within 7 days of receipt of goods.
The towel must have all original packaging in place and be returned clean, unworn, unwashed, and in original condition. Please take the time to review our sizing chart and feel free to get in touch if you need any help with ordering the right size.
Any price difference between sizes will be billed / refunded accordingly.
We unfortunately do not refund items unless there is a manufacturing fault. The items can, however, be exchanged and if no suitable exchange exists, we will issue you with a LA ROCHE Apparel voucher, valid for 1 year.
We will arrange for collection of any garment with a manufacturing fault, which has to be clean, unworn and with the original packaging in place.
When returning your items, consider using a trackable shipping service, as we cannot be held liable for missing parcels. You are responsible for all the costs of shipping if you are returning and exchanging your item(s). Shipping costs are non-refundable.
You are also welcome to return the item yourself by hand to our Home Office in Claremont, Cape Town,
We regret that no exchanges or refunds are possible on sale items.